privacy

Agua de Tenerife knows that you care about how your personal information is used and shared, and we take your privacy seriously. Our Privacy Policy below applies to your use of our website.
Because we gather certain types of information about our users, we want you to understand what information we collect about you, how we collect it, how that information is used, and how you can control our disclosure of it.
By visiting our Site, submitting information, using our services, and/or purchasing any products, you acknowledge that you accept the practices and policies outlined in the then current Privacy Policy and our Terms and Conditions. You should review this Policy every time you use the Website to satisfy yourself that you are happy with it. References in this Privacy Policy to "we," "us" and "Agua de Tenerife" are to AGUA ISLA TENERIFE S.L. - Calle El Vinatigo 11, El Madronal, 38660 Costa Adeje (S. C. de Tenerife) - NIF B76704964; and references to "your" or "you" include anyone who uses our Site and/or services and/or purchases products from our stores, as well as communicate with our customer service representatives. If you do not agree with this Privacy Policy, please do not use our Site neither provide us your personal information.

  • INFORMATION COLLECTED
We collect three types of information from you: i) information that you provide to us; ii) information we collect or receive from others; and iii) information that is derived through automated tracking mechanisms and technology.
We collect information when you register online or update your account, log-in, place an order, communicate with our customer service representatives, opt-in to receive our e-mails, shop online, request a catalog, participate in a sweepstakes, contest, promotion or survey or join our social networking sites. This information may include, but is not limited to, your contact information (for example, your name, e-mail address, billing and shipping addresses and phone number) and your credit card and debit card information. If you create an online account, you also have the option of providing your product preferences and demographic information. If you use other functionalities found on our Site, or if you choose to send an e-mail from our site to a friend, we will also collect your friend's name and e-mail address. Your friend’s information is only used to send the forwarding e-mail and is not saved in our customer or marketing databases.
We may update and supplement personally identifiable information that we have collected directly from you with other information that we obtain from third parties. In addition, we may obtain personally identifiable information about individuals who are not yet users of our Site. When we associate information that we obtain from third parties with personally identifiable information that we have collected under this Privacy Policy, we will treat the acquired information in the same way we treat the information that we collected ourselves and, except as set forth in this Privacy Policy, the information will not be shared with third parties.
We may collect information through automated tracking mechanisms and technology to make our Site more interesting and useful to you and for various purposes related to our business. For instance, when you come to our Site, we may collect information about your computer, including where available your IP address, operating system and browser type. Such information may be used for system administration and to analyze the frequency with which visitors to our Site visit various parts of our sites; and we may combine such information with personally identifiable information.

  • HOW WE USE YOUR INFORMATION
Personal data you provide and/or we collect will be kept by Agua de Tenerife and/or its affiliated companies for, among other things:
i. the performance and enforcement of the purchase and sale contract over the products you have purchased, or of any other contract between you and us;
ii. attending to your requests, and;
iii. providing you with information about Agua de Tenerife products or of any other company belonging to Agua de Tenerife and its affiliates, sending commercial communications by e-mail and/or by any other equivalent electronic communication means (such as SMS), and/or by other means of communication.

  • HOW WE PROTECT YOUR INFORMATION
We are committed to protecting the information we receive from you. Any personal information you provide to us is maintained on secure servers and our internal systems. We take appropriate security measures to protect your information against unauthorized access to or unauthorized alteration, disclosure or destruction of data. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we maintain appropriate physical, electronic, and managerial procedures to safeguard and secure the information and data stored on our system. While no computer system is completely secure, we believe the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved.

  • ACCESSING AND UPDATING YOUR PERSONAL INFORMATION AND PREFERENCES
We provide mechanisms for updating and correcting your personal information for many of our services. If you are a registered user, you may access and update your registration information and your preferences to receive e-mail or other communications from us in the account area.

  • DISCLAIMER TO SECURITY
By consenting to the Terms and Conditions of the Site and the Privacy Policy, you acknowledge that no data transmission over the Internet is completely secure. Although we have implemented reasonable technical and organizational measures according to our written information security policy, we cannot guarantee or warrant the security of any information you provide to us and you transmit such information to us at your own risk.